Through its large network of offices and agents, GDL renders the full range of agency and support services to many of the world's leading Navies, operators and charterers. GDL can organize documentation, obtain port clearance, as well as coordinate and arrange for vessel needs, quickly and efficiently taking care of all the routine tasks of any ship pulling into port. In addition, GDL provides its principals with up-to-minute information and reports, ensuring maximum synchronization of requests and services.
By deploying a structured way of operating across its network, GDL can handle multiple port calls and deliver predictability of services, increasing the efficiency and reducing the administrative expenses of its principals.
Ship agency services GDL is able to provide include, but are not limited to the following:
- 24/7/365 operational attendance
- Pre arrival services
- Port operation services
- Post departure services
- Emergency response and incident management
- Appointment acknowledgement
- Pre call pre-planning
- Vessel service
- Arrival arrangements
- Coordination of booked services
- Port rotation planning
- Contacts with the local authorities and harbor authorities
- Customs and harbor services
- Bunker delivery coordination
- Vehicle and bus rentals
- Cargo collection
- Repairs
- Stevedoring
- Departure arrangements
- Disbursement accounts
- Crew change assistance
- Crew transportation to and from vessels
- Arranging visas and immigration formalities
- Crew medical assistance
- Meet and greet service
- Hotel/air ticket reservations
- Supply of tugboats and barges / supply boats / crew boats
- Pilot services
- Berthing
- Tours
